Legal
Privacy Policy
Effective Date: 26 July 2026
1. Information We Collect
We may collect the following information:
- Your name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely by our payment providers)
- Purchase history
- IP address
- Browser and device information
- Website usage information through cookies and analytics
2. How We Collect Information
We collect information when you:
- Visit our website
- Place an order
- Subscribe to our newsletter
- Contact us
- Participate in promotions or surveys
We also collect information automatically through cookies and similar technologies.
3. How We Use Your Information
We use your information to:
- Process and deliver orders
- Communicate about your order
- Provide customer support
- Improve our products and website
- Send marketing communications (only where you have consented or where permitted by law)
- Prevent fraud and maintain website security
- Comply with legal obligations
4. Payment Information
Payments are processed securely through Shopify Payments and other authorised payment providers.
Sockrebleu does not store your full credit or debit card details.
5. Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website functionality
- Analyse website traffic
- Personalise your shopping experience
You can disable cookies through your browser settings, although this may affect certain website functionality.
6. Third-Party Services
We use trusted third-party service providers, including:
- Shopify
- Payment processors
- Shipping providers
- Google Analytics
- Meta (Facebook and Instagram)
- Email marketing providers (such as Klaviyo)
These providers may collect and process personal information in accordance with their own privacy policies.
7. Marketing Communications
If you subscribe to our mailing list, we may send you updates about new products, promotions and news.
You can unsubscribe at any time by clicking the unsubscribe link included in our emails.
8. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
9. Access and Correction
You may request access to the personal information we hold about you or request that inaccurate information be corrected.
To make a request, please contact us using the details below.
10. International Data Transfers
Some of our service providers may store or process your information outside Australia.
Where this occurs, we take reasonable steps to ensure your information is protected.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
- Sockrebleu
- Email: info@sockrebleu.com
- Website: www.sockrebleu.com
