Returns & Refund Policy

Due to hygiene reasons, we are unable to accept returns or exchanges on socks that have been worn, washed, or removed from their original packaging.

If you change your mind, we will accept returns provided that:

• The item is unworn and unused
• It is in its original packaging
• It is in resalable condition
• Your return request is made within 30 days of receiving your order

Return shipping costs for change of mind purchases are the responsibility of the customer.

If you receive an item that is faulty, damaged, or incorrect, please contact us within 14 days of receiving your order.

Where applicable, we will offer:

• A replacement
• A refund
• An exchange

In these cases, Sockrebleu will cover the cost of return shipping where required.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in this policy excludes or limits your rights under Australian Consumer Law.

Once your returned item has been received and inspected, we will notify you of the outcome.

Approved refunds will be processed to your original payment method.

Please allow 5–10 business days for your financial institution to process the refund after it has been issued.

If you wish to exchange an item, please contact us before returning your order.

Exchanges are subject to product availability.

To request a return, please email:

• info@sockrebleu.com

Please include:

• Your order number
• Your name
• A brief description of the issue (if applicable)
• Photos if the item is faulty or damaged

We will provide you with return instructions.

If you have any questions about our Returns & Refund Policy, please contact us at:

• Email: info@sockrebleu.com
• Website: www.sockrebleu.com